Ratings & Reviews
Resident Reviews
|Recommended: YesWell maintained, professional attentive staff, friendly neighbors, close to great shopping. — Professional and personable staff, apartments are beautiful and floor plans LIVE BIG. Wonderful clean amenities and friendly neighbors.
response from property -Hi Tammy!
Thank you so much for the positive feedback, it means so much to our team! Thank you for choosing JMS as your home!
|Recommended: YesIts nice for what i was looking for and not too far from downtown. — I love living here. The garage is a plus, the only thing is visitors don't have many places to park. There is only about 5 spots in front of about 3 buildings. For the resident it is fine because of the garage, but visitors don't have any spaces. The only real complaint is that there is a lot of dog poop around the apartment complex. Other than that, I love living here. The new management seems to be making dramatic improvements. They even added in an office space with a printer and spaces to sit and work. They are doing a great job. Very friendly, nice and responsive
Hi Jayme!
Thank you so much for your feedback, we greatly appreciate it! Our team strives to ensure that our residents are happy in their homes! We thank you for being a responsible pet owner and picking up after your pet, we wish everyone would be the same! We will continue to enforce our pet policies to help keep our community clean! Thank you again!
|Recommended: YesNice Property Comfortable Apartments — Clean complex, friendly staff, and good amenities I love how close the property is to everything I need access too. My only complaint that I've had is that my neighbors that share a wall with my living room were completely unreasonable about the music I played during the day. Quiet hours are from 10pm-8am and they would BEAT on my wall in the middle of the day, one day coming over and pounding on my door because they claimed my music was too loud . Keep in mind I kept my music at a volume where it was difficult to hear it if my heater turned on. They continued this even after I purchased sound adsorbing panels and installed them. It wasn't until I had to yell at them from my living room that quiet hours weren't until 10pm that they finally stopped being a nuisance. Haven't had an issue since, but the first 3 months I was here, it left a really bad impression for me so I probably will not be renewing my lease at the end of it.
Hi Chris!
I am so sorry to hear about the neighbor issue! We are always here to help with these types of items so please don't hesitate to reach out to us to help mediate! We love having you here at JMS and would love to have you continue your stay here with us! We thank you though for the positive feedback! - JMS Team
|Recommended: YesNice community — Very quiet. Recent cold weather showed there is minimum insulation. The electric heating never stopped for 4 days straight and only warmed up to 59. Very cold stairwell and flooring due to lack of insulation.
Hi Elizabeth!
Thank you for your feedback! Oklahoma has certainly thrown some odd weather at us lately! We love having you here as one of our residents and we will see wat can be done about the insulation! We appreciate you!
|Recommended: YesLovely property, but probably more expensive than it should be. — I would say that the apartments are modern, with great layouts. We love having a garage and a balcony. I do think rent is a little high when compared to apartments of similar quality and cheaper rent that I've lived at in the past. The grounds are typically well kept and I have not had any unpleasant encounters with other residents. The gym is nice, but could offer a little more variety in equipment. We've enjoyed using the pool and basketball court. Maintenance has been quick to resolve issues, though the gates have stopped working on several occasions. Overall, we've been satisfied with our experience at J Marshall Square.
Hi Jacob!
Thank you so much for your feedback! Our team greatly appreciates it! We love having you here as a valued resident at JMS and we will look into some more options in our fitness center as well! Thank you again!
|Recommended: YesGood — home
Hi Chuan! What a wonderful word to call our community! We LOVE that JMS is your HOME! Thank you for the feedback! We appreciate you!
|Recommended: YesI love the layout of my apartment. It truly feels like a home. — Living here is mostly quite. There is a dog park so the fur babies have a good time playing and barking. Neighbors are quite and they strongly enforce the quite time hours. All of my concerns have been addressed promptly, and professional. I have been here for almost 4 years and have enjoyed it. The amenities are great rules are enforced.
Hi Lori!
Thank you so much for your positive feedback! Our team truly appreciates it! We love having you here at JMS! Thank you again! -JMS Team
|Recommended: YesQuality Home — Lived here since 2016, Great place to live
Hi Janice!
Thank you so much for your kind words! We love having you here as a part of our JMS family! Thank you again! - JMS Team
|Recommended: YesExcellent property with mostly working amenities — The interior of the apartments are great and well constructed. However, the grills are dirty or do not work.
Hi Kevin!
Thank you so much for your feedback, we truly appreciate it! We have serviced our grills by one of our vendors so all of our residents can enjoy! Thank you again! - JMS Team
|Recommended: YesGreat... — Great... Lots of dogs, which makes it nice to see meet all the dogs.
Hi Greg! Thank you for this feedback! We love our residents and their fur family as well! Thank you again! - JMS Team
|Recommended: YesGreat Place to Live — I have loved my almost 3 years here at J Marshall Square. In my experience in a one bedroom upstairs, I had little to no problems. The staff and maintenance has been overaccomodating. Recently I moved into a two bedroom on the bottom floor, and had some issues with getting my AC fixed as well as incredibly loud inconsiderate upstairs neighbors.
But the maintenance and property manager have always been willing to be assist when there is an issue.
Thankful to call J Marshall my home.
Hi Morgan! Thank you so much for your positive feedback, it means the world to us! We love having you here at JMS and we are always willing to help with whatever we can! Thank you again! - Lori C
|Recommended: YesNot too bad, as far as apartments go — The Positives Out of all the apartments I've lived in, J Marshall Square has been the best in the category of not hearing my neighbors on the other sides of the walls. The insides of the apartments are nice and clean, the location is convenient it takes me roughly 15 minutes to get almost anywhere in OKC , and the dog park is great. They just within the past year hired a security company, which the complex desperately needed, so I'm happy about that. I've never had an issue with maintenance. The complex hasn't had much in the way of community events since covid started, but before that they were fun.
Some negatives DO NOT live by the pool if you can avoid it. It is SO LOUD in the summer, people bring their stereos out there and play music at insane volumes. On top of this, it gets really crowded, because the complex does absolutely nothing to enforce their guest rules and the surrounding neighborhood knows it, so you have tons of people who don't live here letting themselves in, disturbing residents and trashing the area. Speaking of the surrounding area - the surrounding neighborhood isn't the nicest. Do not walk outside the complex by yourself at night. As for parking, it's a premium, especially for guests. People who have more than one car will park in front of their garage, and or take up the guest spots of which there isn't a ton , and there's no limit on guests or assigned spots or anything, so that can be frustrating.
Hi Elizabeth! Thank you so much for your feedback, we truly appreciate it! We are excited to slowly start opening up our resident events as COVID took a huge toll on what we loved to have for our residents! We are very grateful for our courtesy patrol as they will definitely help keep things more inline at the pool this summer as well! Thank you again for the feedback and choosing JMS as your home! - JMS Team
|Recommended: YesPerfect for dogs, every apartment has a garage. — I really like the complex overall. Dog friendly, other residents are pretty respectful and the pool is nice. I have only a few complaints about the complex. The place my wife and I lived at before had a lot of events. J Marshal advertised having events but after living here for 9 months they have had four events. Every once in a while people will check for unlocked car doors and look in vehicles to for valuables. Overall still a great place to live.
Hi Jordan! Thank you for your review, we greatly value your feedback! Covid definitely slowed our resident events to almost a standstill, we are hoping to slowly open back up to our events as the cases continue to decline though! Thank you again! - JMS Team
|Recommended: YesThis is the first apt I have lived in — It is a nice place. It is too close to railroad though, they charge for valet service whether you use it or not, and the gate system is not very reliable.
Hi George! Thank you for your review, we always appreciate feedback from our residents! We definitely have been very vocal with the powers that be to make the area East of us a "No Horn Zone" as we would love to change this as well! Currently our Valet Living is a non-optional fee for our residents, should anything change we can keep you posted! As for the gates, they definitely do not like cold weather or high winds! We are working with our ownership team on possible solutions! Thank you again! -JMS Team
|Recommended: YesWell maintained property with townhome style apartments — I have lived at this property for a few months and have overall enjoyed it. Maintenance is quick to take care of issues and the staff has been very helpful. There have been a few instances where my neighbors have been loud and I can hear them through my walls, but I figure that’s par for the course with any apartment. Overall I am impressed with the quality and privacy this townhome style apartment complex provides.
Hi Bailey! Thank you so very much for the positive review, we truly appreciate it! I'm sorry to hear about the loud neighbors, please know that you can always contact our courtesy patrol company after hours to help address this! You can reach them by calling 405.360.8646 and press 1 for dispatch. Thank you again! - JMS Team